Contact Batch & Tray

We’d love to hear from you, especially if you spot something wrong.

Use the form below and we’ll get back to you.

    What to write to us about

    • Corrections: a price changed, a spec is wrong, a link is broken. Please include the page URL.
    • Owner reports: have a freeze dryer? Send your batch logs, power readings or photos. With your permission, we may publish them with credit.
    • Questions: we can’t give one-on-one troubleshooting for every machine, but common questions shape our guides.
    • Brands and partnerships: we’re happy to hear from manufacturers and accessory makers. Sponsored placements are always labeled, and payment never changes a ranking.

    We aim to reply within a few business days.

    We don’t provide customer support for any manufacturer’s products. For warranty or service, contact the manufacturer directly.